Terms of Service

1. Acceptance

These Terms of Service (the “Terms”) form a binding agreement between you and Repping.AI (“Repping.AI”, “we”, “us”). If you are using Repping.AI on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Your account

You need an account to use most of the platform. You agree to provide accurate information, keep your credentials secure, and notify us promptly at /contact of any unauthorized use. You must be at least 16 years old (or the age of digital consent in your jurisdiction).

You may close your account at any time from Settings → Account. Account closure is described further in our Privacy Policy.

3. Subscriptions and billing

Paid plans renew automatically until cancelled. Payments are processed by Polar, who acts as our merchant of record (“MoR”). That means Polar is the seller of record for tax, invoicing, refunds, chargebacks, and PCI-DSS-scoped card data handling. Their terms of service and privacy notice also apply to the transaction.

Subscription fees are billed in advance for the upcoming period and recur automatically at the disclosed cadence until you cancel. You can cancel at any time from Settings → Billing; cancellation takes effect at the end of the current period and unused portions are not refunded. One-time coin packs are fulfilled instantly and are non-refundable once credited to your balance.

By completing checkout you expressly consent to Repping.AI starting performance of the digital service immediately and acknowledge that the EU / UK 14-day right of withdrawal for digital content is extinguished once we begin delivering the service to your account. Full details and the discretionary refund process are in our Refund Policy.

4. Refunds

All sales are final once digital access has been delivered. Refund requests outside non-waivable statutory consumer rights are reviewed case-by-case at our sole discretion. The complete process, including eligibility criteria and how to file a request, is in our Refund Policy. Nothing in these Terms or in the Refund Policy limits non-waivable consumer rights under applicable law.

5. Your content

You retain ownership of the content you upload, schedule, or publish through the service (“Your Content”). You grant Repping.AI a worldwide, non-exclusive, royalty-free license to host, store, transmit, transcode, cache, display, and otherwise process Your Content solely as needed to operate, secure, and improve the service for you (including delivery to the third-party platforms you connect, such as TikTok, YouTube, Instagram, X, and LinkedIn).

You are responsible for Your Content and for ensuring that you have all rights and permissions necessary to publish it on the destinations you select.

6. Acceptable use

You agree not to use the service to:

• publish content that is unlawful, defamatory, harassing, infringing, or sexually exploitative of minors;
• circumvent rate limits, scrape data, or access the service through automated means without our written consent;
• upload malware or attempt to compromise the integrity of our infrastructure;
• impersonate another person or misrepresent affiliation; or
• resell the service or expose it to third parties without our consent.

We may suspend or terminate access if we reasonably believe you have violated these rules.

7. Third-party services

The service integrates with third-party platforms and providers, including the social networks you connect to publish content (TikTok, Meta, YouTube, X, LinkedIn, Pinterest), Firebase Authentication (Google) for sign-in, Cloudflare R2 for media storage, Resend for transactional email, PostHog for product analytics, Sentry for error monitoring, and Inngest for background job orchestration. Your use of those services is also governed by their own terms.

8. Intellectual property

The service, including the software, design, brand assets, and documentation, is owned by Repping.AI and its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you here, no rights are transferred.

9. Termination

You may stop using the service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if continued operation would expose us or other users to material risk. On termination we will, after a short grace period, delete or redact your personal data as described in our Privacy Policy. Sections that by their nature should survive termination (ownership, disclaimers, liability caps, governing law) survive.

10. Disclaimers

The service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law. We do not warrant that posts will publish to every third-party platform on time, since those platforms can change behavior or rate-limit unpredictably.

11. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or business opportunity. Our aggregate liability for any claim arising out of or relating to the service is capped at the greater of (a) the fees you paid us in the twelve months before the event giving rise to the claim or (b) USD 100.

12. Indemnification

You will defend, indemnify, and hold harmless Repping.AI from any third-party claim arising from Your Content, your use of the service in breach of these Terms, or your violation of applicable law.

13. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. The exclusive venue for disputes is the state and federal courts located in Wilmington, Delaware, except where local consumer protection laws require otherwise.

14. Changes

We may update these Terms from time to time. If a change is material, we will give you reasonable notice (typically by email or in-app banner) before it takes effect. Your continued use of the service after the effective date constitutes acceptance.

15. Contact

Billing or refund questions: support@repping.ai. General questions: the contact form or support@repping.ai.